Built for developer-led SaaS teams

Ship what your users actually asked for

From the first request to the changelog entry, Reflet handles the whole loop: AI triage, live sync, and tools developers like using.

Start for free Read the docs

Triage

AI does the sorting

Every new request gets tagged, scored, and sized, and duplicates are flagged before they pile up.

Categorizes and tags incoming feedback
Scores priority from sentiment and how often it’s requested
Estimates complexity to help plan sprints
Detects duplicates with a match threshold you control
Shows a confidence score, so you make the final call

AI Analysis

94% confidence

AnalyzingAdd keyboard shortcuts for power users

Auto-tags

UXProductivity

Priority

Medium

Complexity

Simple · ~2h

Duplicate detected

87% matchVim keybindings support

Merge

Collect

Feedback inside your app

Add one script tag or the React SDK. Users send feedback without leaving your product.

One script tag, no build step
React SDK with useFeedbackList(), useVote(), and more
Theme it to match your brand
Changelog widget to announce releases in the app
TypeScript-first, with full type definitions

app.tsx

1import {
2  RefletProvider,
3  FeedbackButton,
4} from 'reflet-sdk/react'
5
6export function App() {
7  return (
8    <RefletProvider
9      publicKey="fb_pub_…"
10    >
11      <FeedbackButton />
12    </RefletProvider>
13  )
14}

Result →

Feedback

Ship

Two-way GitHub sync

Link feedback to issues. When the pull request merges, the request moves to shipped.

Create GitHub issues straight from feedback
Merged pull requests update feedback status
Link several requests to a single issue
Draft changelog entries from merged pull requests
Works with GitHub Actions and your CI/CD pipeline

GitHub Activity

Issue #87 createdLinked to "Add dark mode support"

PR #142 mergedfeat: add dark mode support

✓

Status → ShippedChangelog v2.4.0 auto-generated · 3 voters notified

Collaborate

Everything updates live

Built on Convex. Votes, comments, and status changes show up on every screen as they happen.

Updates reach every connected client instantly
Live vote counts and comment threads
Status changes appear without a refresh
Several people can edit without conflicts
Optimistic UI, so every click responds right away

Live Activity

Sarah voted on "Dark mode"just now

Mike commented on "API rate limits"2s ago

Priya moved "SSO" to In Progress5s ago

Alex submitted new feedback12s ago

Extend

REST API and webhooks

Read and write everything through the API. Webhooks fire on every status change.

REST endpoints for feedback, votes, and comments
Webhooks for status changes and new items
API keys with granular permissions
Rate limits with generous free-tier quotas
OpenAPI specification

# Feedback endpoints

GET/api/v1/feedback# List all

POST/api/v1/feedback# Create

PATCH/api/v1/feedback/:id# Update

# Webhooks

HOOKfeedback.created

HOOKstatus.changed

HOOKvote.added

AI does the sorting

Feedback inside your app

Two-way GitHub sync

Everything updates live

REST API and webhooks

They’re already asking.